Double award success for our clients, Derrybeg B&B

With lockdown restrictions throughout the pandemic having effectively closed the doors of many leisure businesses for the past year, there have been those who have used this time to invest in their business and remain connected to their customers throughout.

One such business, that we are pleased to call our client, is Derrybeg B&B, an eight bedroom Edwardian bed and breakfast in Pitlochry owned by Martin and Andrea Anderson. The property offers a calming and relaxing environment with stunning views of the Tummel Valley. Their commitment to excellence and offering a value for money experience has seen them win numerous awards over the years. Most recently, Derrybeg B&B won the ‘Overall Winner’ award and the ‘Most Effective Marketing & Use of Social Media’ award in the prestigious 2021 Luxury BnB Magazine Awards.

Martin commented,

“We were very excited and honoured to hear that Derrybeg B&B had won not only a marketing award but also the ‘overall winner’ of the 2021 Excellence in Luxury Service Awards. To receive such a prestigious award and recognition like this from a panel of industry experts has given us a huge boost to our motivation and morale in such difficult times, we most certainly needed it!”

Having built a close relationship with Martin & Andrea over the years, we made sure to remain in contact to offer specific guidance, discussing the various support and grants available to them. While we were supporting the financial needs of the business, the Derrybeg team have been working to update their facilities by painting, decorating, improving, and maintaining all areas of the property in line with the latest government guidelines. Despite the challenges faced with having effectively been closed since March 2020, they have made a conscious effort to communicate with their guests, followers and likers with regular posts and newsletter updates.

Martin added,

“EQ Accountants have been particularly helpful during this difficult time keeping us updated on the government support available to us along with advice on managing our business in lockdown. Operating a B&B in today’s highly competitive marketplace, amongst tough competition, gets more and more challenging every day. Guests, quite rightly, have very high expectations in terms of the service, quality and experience they receive wherever they go and wherever they do. Attempting to meet and even exceed these expectations is a never-ending challenge. So, it was especially rewarding to get recognition of our efforts throughout one of the hardest years for the industry. Thankfully the end of lockdown is now in sight and we’re looking forward to reopening in May.”

EQ Partner, David Morrison, commented,

“We are delighted for Martin and Andrea that Derrybeg has won such a prestigious award and is testament to the hard work they have put in. We wish them every success in the forthcoming reopening of the B&B and have no doubt that it will once again thrive, providing an outstanding customer experience.”

You can check the availability and book directly from the Derrybeg B&B website, www.derrybeg.co.uk, or call 01796 472070.

For more information on how we are supporting our clients, or how we can help you or your clients, please get in touch with your usual EQ contact or call one of our offices.